Contact us

Talk to someone who knows haulage.

Whether you are sizing up a transport management system or you already run HaulierMagic and need a hand today, you will reach a real person on the team. Message us on WhatsApp for the fastest answer.

  • WhatsApp us and get a reply within the hour during UK office hours.
  • No call centres and no ticket queues. You speak to trained haulage experts based in the UK.
  • Existing customer with something urgent? Say so in your message and we will jump on it.
Message us on WhatsApp
The system is a one-stop solution that meets all our needs - from detailed vehicle and load tracking to real-time performance reporting.
Brian Sagaseta Managing Director, Chiltern Cold Storage

Send us a message

We reply the same working day, Monday to Friday.

Works with the tools you already run

Getting started

Up and running in 2 to 4 weeks, not months.

No heavy IT lift. Our team does the setup alongside your day-to-day operations so you see the value quickly.

  1. Message us on WhatsApp

    Tell us about your fleet and we will arrange a walkthrough built around your routes and your workflow.

  2. Setup and training

    We configure the platform with your data, drivers and customers, and train your team hands-on.

  3. Go live and scale

    Start planning, tracking and invoicing from day one, with ongoing support as you grow.

Support

The same team, long after go-live.

Plenty of software sells you a licence and hands you to a support inbox. Here, the people who set your operation up are the people who pick it up two years later when you add a depot, take on a new customer or change how a run is planned.

Still weighing it up? Our pricing page sets out what is included and how the per-user cost works, and the driver app shows what your drivers would be using day to day.

  • No handover to a stranger. The team that configures your settings, drivers and customers stays with your account.
  • We make the change with you, whether that is a new tariff, an extra vehicle type or a customer who wants their own portal login.
  • Training again whenever you need it, so a new planner or driver is up to speed without waiting for the next onboarding round.

  • Live cover

    Monday to Friday, UK office hours.

  • WhatsApp support

    The quickest route in. Send a message, a photo of the screen or a voice note.

  • Onboarding and training

    Hands-on setup and team training, then help as you grow.

Before you get in touch

Questions we get asked most.

How quickly will I get a reply?

Message us on WhatsApp during UK office hours and you will normally get a reply within the hour. Enquiries sent through the form are answered the same working day, Monday to Friday.

Can I speak to someone who knows haulage?

Yes. You talk to trained haulage experts based in the UK who have run transport operations themselves, not a script or a ticket queue in another time zone.

I am an existing customer with an urgent problem. What should I do?

Message the WhatsApp number above and say it is urgent. It is the fastest way to reach the support team during office hours.

Can I see the system before I commit?

Yes. Message us on WhatsApp and we will arrange a 30-minute walkthrough built around your lorries, your routes and your customers, so you can see exactly how it runs.

Do you charge for setup and training?

Setup and integration work is a one-off cost, quoted before any work starts. Training your team is part of getting you live, and support carries on afterwards.

Book a demo