Software for refrigerated and frozen transport
Run refrigerated and frozen work without dropping a delivery window
Cold chain work is unforgiving. A missed booking slot at a chilled RDC, a delivery that sits too long, or a POD that cannot prove the load stayed in temperature, and the job is a claim instead of an invoice. HaulierMagic keeps planning, driver jobs, tracking and proof of delivery in one place.
- Delivery windows on a shared board, planned against the whole day
- Proof captured at the door, signatures, photos and status
- A signed ePOD invoices same day, not days later
Trusted by UK haulage operators
The sector
The cold chain is growing, and the tolerances are tightening.
Temperature-controlled logistics is one of the fastest-growing parts of UK distribution.
Transport is now roughly 58% of the UK cold chain market. Frozen work makes up about 42% of demand.
Growth is one thing. The margin for error is another. Booking windows are narrow, loads cannot wait, and customers want proof the cold chain held.
Sources: Grand View Research, transport approximately 57.8% of the UK cold chain, 2025; Mordor Intelligence, frozen approximately 41.55% share, 2025.
The problem, and the fix
Temperature-critical loads leave no room for lost paperwork.
Running on spreadsheets, paper and messages
- Booking windows live in someone’s head, so slots get missed.
- Proof of delivery comes back on paper, days later, if at all.
- A rejected drop turns into a he-said, she-said dispute.
- Customers phone the office to ask where their delivery is.
- Late paperwork holds up invoicing on already-thin margins.
Running on HaulierMagic
- Delivery windows sit on a shared board, planned against the whole day.
- Drivers capture signatures, photos and delivery status at the door, instantly.
- Time-stamped ePOD with photos gives you a clear, defensible record.
- A client portal shows customers live status without a single call.
- A signed ePOD triggers accurate, same-day invoicing.
Who it's for
Two operators, one cold chain.
Take the pressure off the office, not just the fridge unit
Run chilled or frozen work off spreadsheets and phone calls, and the day is spent chasing. HaulierMagic gives you hours back and a clean record on every drop.
- One board for the whole operation
- A driver app that captures proof at the door
- A client portal that answers the where-is-my-delivery calls
Consolidate the stack, keep the evidence tight
Cold-chain operators often carry a TMS plus separate tools for tracking, proof of delivery and customer updates. HaulierMagic brings planning, truck-safe navigation, tracking, verified walkaround checks, ePOD and invoicing into one application.
- Evidence captured as work happens
- Audits answered from records you already hold
- Temperature data through telematics integration, not a native sensor
Fits your setup
Works with the tools you already run.
Keep what works. Drop the double entry.
- Accounts
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- Sage 50 and Sage 200 both.
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- Telematics
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- and other common vehicle tracking systems
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- Networks
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- and other pallet networks
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- Driver messaging
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- plus API access for custom integrations
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Proof
Hear from a cold-chain operator.
The system is a one-stop solution that meets all our needs, from detailed vehicle and load tracking to real-time performance reporting. It has helped us streamline every aspect of our operations, making order management and paperwork faster, easier, and more efficient.
Brian Sagaseta Managing Director, Chiltern Cold Storage Questions
Refrigerated and frozen transport software: common questions.
Can HaulierMagic handle tight retail delivery windows?
Yes. Delivery windows sit on the shared planning board, so slots at chilled and frozen RDCs are planned against the whole day rather than kept in someone’s head. Changes reach drivers instantly through the app.
Does it provide proof that a delivery was completed?
Drivers capture signatures, photos and delivery status at the point of delivery through the app. That gives you a time-stamped, defensible record on every drop, which matters when a chilled or frozen load is questioned.
Does HaulierMagic monitor load temperature?
HaulierMagic manages planning, driver jobs, tracking, proof of delivery and invoicing. Temperature and reefer data can be surfaced through vehicle telematics integrations rather than a separate device. We confirm your exact setup during the demo.
How does it cut the where-is-my-delivery calls?
The client portal gives your customers live job status and document downloads, so they self-serve instead of phoning the office. That frees your operations team to run the day.
Will it work alongside our accounts and telematics?
It connects to Xero, Sage 50 and Sage 200, common telematics such as Webfleet, and pallet networks including Palletforce, with API access for custom integrations.
How quickly can a cold-chain operator go live?
Most operators are live within two to four weeks, with data migration, driver onboarding and training handled alongside day-to-day operations.
Other sectors
Run a different kind of work?
Take the next step
See your cold-chain day on one platform.
A 30-minute walkthrough, tailored to your routes, your RDC windows and your workflow. No obligation.
- No sales pitch
- 30 minutes
- Tailored to your operation
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