Capture & Approve
Orders In, However They Arrive
Keyed by your team, raised in the portal, imported from a spreadsheet or posted by API. It all lands in one queue, so nobody retypes an email at half seven.
Features
Everything HaulierMagic does, in one place.
One transport management system, not a stack of tools that half-talk to each other. It plans the day, runs it in the truck, proves the delivery, prices it, bills it and reports on it, from the same live data. Search the full feature list below, or start with the part of the operation you are trying to fix.
Trusted by UK haulage operators
Where the features live
Six parts of the product.
The same data, seen by the people who need it. Each part has its own page, and every feature inside them is listed further down.
- Job Planner The planner turns orders into runs on a drag-and-drop board.
- Arrivals Board The traffic office reads live ETAs instead of ringing round.
- Driver App The day's run, walkaround checks and ePOD in the driver's hand.
- NavigateMagic HGV-safe in-truck navigation that knows the height of the trailer.
- Client Portal Customers self-serve status, PODs and invoices. Subcontractors bid for work.
- Back Office Accounts rate the work, batch and issue invoices, and report on what it earned.
Every feature
The full feature list, searchable.
Grouped by the point in the day they belong to. Search by what you call it, trunking, groupage, demurrage, claused POD, call-in, rather than by what we call it.
Capture & Approve
Import in the Customer’s Own Format
Take the spreadsheet a customer has sent for nine years. Map the columns once, import it, then fix only the rows that failed.
Capture & Approve
Approval & Credit Hold Before Planning
New orders wait for sign-off before they can be planned, so nothing reaches a vehicle without a rate, or past a customer you have stopped serving.
Capture & Approve
Groupage, Multi-Drop & Splits
Bundle orders so they plan and price as one movement, or split a big one across vehicles and days. Consolidation stops living in a planner’s head.
Capture & Approve
Built for Ten Kinds of Haulage
Pallets, containers, cars, bulk, liquid and dimensioned freight each carry their own fields, vehicle rules, call-ins and pricing measure.
Capture & Approve
Container & Port Work
Quay-to-door work carries its box, shipping line and free-time detail through to the invoice, so a container standing too long is a charge you can evidence.
Capture & Approve
Pallet Network Work
Network consignments arrive with their depot detail intact and protected from being overwritten, and a leg subbed to the network can hand over automatically.
Capture & Approve
Site Records That Remember
Each site is held once and properly geocoded, with its access notes and windows. What the first driver learned about the gate code, the next one is told.
Capture & Approve
Collection & Delivery Windows
Every pickup and drop carries its own window, contact and instructions, so a timed drop is planned as one rather than noted in a comment field.
Capture & Approve
Orders That Fail on the Way In
An order arriving with an unknown address, or a feed that breaks, lands in a visible queue. You find out at nine, not when the customer rings at four.
Plan & Route
Traffic Sheet
The day as one live grid of legs, with drivers, vehicles and trailers to drag onto the work. This is the screen that replaces the whiteboard.
Plan & Route
It Suggests the Plan, You Decide
Tour AI Planning opens on a worked-out set of tours, costed against booking windows, capacity, driver hours and the miles, naming any rule it had to bend.
Plan & Route
Week-Ahead Vehicle Board
Days down the side, vehicles across the top, revenue building per vehicle as you plan. You see which trucks are earning their week before it starts.
Plan & Route
Build Your Own Planning Screen
Tile the traffic sheet, leg planning and the map into your own saved layout, so a senior planner keeps their dense view and a new starter runs something simpler.
Plan & Route
Plan on the Map, Find the Backhaul
Plot the day geographically and the clusters show themselves, including the drop twenty miles from an empty truck. Return loads stop depending on who remembers.
Plan & Route
Trunking & Changeovers
Save a regular trunk as a template, hubs, timings and changeover included, then drop it onto a run. The night trunk stops being rebuilt every evening.
Plan & Route
Re-Plan One Leg, Not the Whole Job
Every leg is its own record, so a breakdown touches that leg alone. One queue shows the legs still without a driver, well before five o’clock.
Plan & Route
Repeat Work Plans Itself
Contract work that runs the same way every day is created in bulk, leaving the planner free for the jobs that need a decision.
Plan & Route
Driver Manifests
Commit the plan and the driver has their stops in sequence, with references, quantities and site instructions. Prints as a PDF where paper is still wanted.
Plan & Route
Live ETA Arrivals Board
Every stop today with its booked time, its live ETA and the gap between them, refreshing itself. A customer asking about a load gets an answer in seconds.
Plan & Route
Live Fleet Map & Journey Replay
Every tracked vehicle on one map, fed by real-time driver tracking or the GPS units you already run. Replay any journey against the route you planned.
Resource & Roster
The Rota: Who Is Driving What
Drivers, vehicles and trailers across the week, with holidays, absence and maintenance on the same board. The uncovered Thursday shows up while you can fix it.
Resource & Roster
Driver Records, Licences & Cost Rates
Licences and qualifications with their dates, cost rates, skills and history in one file. The expiring CPC or ADR ticket surfaces before it stops a job.
Resource & Roster
Vehicle & Trailer Records
Class, dimensions, weight, capacity and cost rates per truck and trailer. Those dimensions are what keep a 4.5-metre trailer off a four-metre route.
Resource & Roster
Skills Matching
ADR, HIAB, fridge, tail-lift. Skills sit on drivers, vehicles, trailers and the work, so the wrong pairing is caught before dispatch, not at the gate.
Resource & Roster
Subcontractors on the Same Board
Subbed work is planned, tracked and rated on the same screen as your own fleet, with no licence for them to buy. The WhatsApp blackout ends.
Resource & Roster
Let Subcontractors Bid for the Work
Open a job to your subcontractors and they bid in their own login. They never see your customer’s rate, only the work and what they offered.
Resource & Roster
Different Drivers, Different App
A trunk driver and an ADR driver do not need the same screens. Bundle the app settings into named profiles and point each driver at one.
Resource & Roster
Each Planner Their Own Board
Planners work their own drivers by default and see everyone else’s when covering, so a twelve-planner office stops fighting over one screen.
Drive & Deliver
The Day’s Work in the Driver’s Hand
Stops in order, with addresses, references, quantities and site instructions. iOS and Android, their own phone or yours, no rugged terminals to buy.
Drive & Deliver
Works Where There Is No Signal
Jobs, checks and ePOD capture all work with no bars, then sync when the signal returns. A concrete RDC bay stops being a hole in your data.
Drive & Deliver
Walkaround Check the Driver Cannot Skip
Verified walkaround checks before the wheels turn, with a photo required on any defect. Nil-defect declarations are recorded the same way.
Drive & Deliver
Defect Escalation
A failed check reaches the workshop and the TM with its photos. Set it that way and the driver is held on that vehicle until the office clears it.
Drive & Deliver
Call-Ins with Real Quantities
Arrival, departure and real quantities captured at the stop. A geofence calls in the driver who is heads-down working, so nothing shows as missing.
Drive & Deliver
Scan the Pallet, Not the Paperwork
Scan labels and POD pages with the phone camera or a handheld scanner, so the right pallet on the right vehicle is evidence rather than an argument.
Drive & Deliver
HGV-Safe Navigation, Built Into the Job
NavigateMagic, the optional add-on, routes for the height, width, length and weight on the job, and warns of low bridges early enough to act.
Drive & Deliver
Every Mile Measured, Including the Subbies
With NavigateMagic running, position is tracked all day, so empty running is counted. Put it on subcontractor trucks and check the miles they invoice.
Drive & Deliver
Messaging With an Audit Trail
Message one driver or twenty, with who sent it, who read it and when, all logged. An instruction disputed six weeks later can be produced.
Drive & Deliver
Twenty Minutes of Notice
A driver flags that they will be free in about twenty minutes, so the planner can line up the next load before the truck is empty.
Drive & Deliver
Trunk Handovers & Vehicle Swaps
A trailer dropped at a hub or a truck swapped after a breakdown is a guided step that brings its own check, and the office sees it without being told.
Drive & Deliver
Expenses From the Forecourt
Fuel, tolls, parking and subsistence logged with the VAT and a photo of the receipt, so there is no bag of curled receipts on a Friday afternoon.
Drive & Deliver
Site Checks & Surveys
Attach a questionnaire to a site or a moment in the stop, with mandatory answers, required photos and a severity that can stop the driver.
Drive & Deliver
Driver Requests & Events
Holiday and vehicle requests, and the delays and incidents of the day, raised as typed records the office can action. Not a text at eleven at night.
Drive & Deliver
End of Day That Closes Properly
Work confirmed, expenses in, shift signed off, so the office knows the day is finished rather than merely quiet.
Prove & Resolve
ePOD at the Door
Signature, photos, quantity and notes, timestamped and geotagged at the drop and in the office within seconds. ‘It never arrived’ gets a photograph.
Prove & Resolve
POD Approved Before It Is Billed
Proof is reviewed and approved before the invoice leans on it, so paperwork reaching a strict accounts payable is right the first time.
Prove & Resolve
The POD Chase List
Every delivery whose proof has not come back, filtered by driver, subbie or customer, and actionable in the screen. Invoices stop waiting on paperwork.
Prove & Resolve
Claused Deliveries & Claims Codes
The driver picks from your own list of clause reasons and it is stamped on the POD, so claims start from coded data rather than a re-read of free text.
Prove & Resolve
Refused & Failed Deliveries, Tracked Out
A refusal or a closed site is an event in its own right, tracked to redelivery, return or goods held, with the chargeable outcome reaching the invoice.
Prove & Resolve
Pallet & Packaging Balances
What packaging went out, what came back and why it did not, counted at the stop. Pallet accounts stop drifting into a four-figure write-off.
Prove & Resolve
Paper PODs Still Welcome
Scan or drop paper PODs into a watched folder on a depot PC and they attach themselves to the right orders. Going digital does not wait for everyone else.
Rate & Invoice
Customer Rate Matrices
Contract pricing as a live matrix: pallet or weight bands, your own postcode zones, per order, run or mile. The rate the planner sees is the rate billed.
Rate & Invoice
Schedule the Annual Rate Increase
Rates are effective-dated, so an April uplift is entered in February and applies itself. Push an increase across many customers in one action.
Rate & Invoice
A Fuel Surcharge That Recalculates Itself
Give it the base price, the current price and your fuel share, and the escalator works out its own percentage. The monthly spreadsheet disappears.
Rate & Invoice
Bill the Extras You Currently Absorb
Waiting time, tail-lift, pallet exchange, an extra drop, a clean-air charge. Defined once, added as the day happens, and on the invoice rather than absorbed.
Rate & Invoice
Demurrage & Waiting Time Recovery
Free time per stop, waiting measured against it, and the chargeable minutes reported beside the booked and actual times. The evidence comes from the drop.
Rate & Invoice
What the Subbies Cost You
Buy rates run through the same engine as your sell rates, then the legs they ran are listed ready to pay. Margin per job stops being a month-end guess.
Rate & Invoice
Check It Before It Goes Out
Delivered work is flagged as ready to bill, then the batch is laid out line by line for a final look. Nothing bills unchecked, nothing sits unbilled.
Rate & Invoice
Invoice the Day the POD Lands
Automated invoicing pulls order, run and subbie lines into one document with fuel and VAT applied, emailed as a PDF. Days come out of your debtor days.
Rate & Invoice
Credit Notes, Not Edited Invoices
A disputed charge is reversed by an approved credit note applied against the invoice, so nobody rewrites an issued document and the ledger survives.
Rate & Invoice
Payments & Customer Ledger
Payments posted against invoices, balances moving as they land, every transaction per customer in one ledger. The credit-control call starts with facts.
Rate & Invoice
It Posts Into Your Accounts Package
Invoices and credit notes post into Xero, Sage 50 or Sage 200 with your nominal and VAT codes mapped, so finance stops rekeying your sales ledger.
Rate & Invoice
Cross-Border & Multi-Currency Billing
Rate a job in euros, report and post in sterling, on dated exchange rates. Irish and continental work bills without a manual conversion step.
Serve Customers
A Login of Their Own
Customers see their own loads, live ETAs, PODs and invoices, and raise bookings where you enable it. One of their people manages their own logins.
Serve Customers
Paperwork That Sends Itself
The POD pack goes out on approval and the invoice on issue, both on your template, so the ‘can you resend that POD?’ email stops arriving.
Serve Customers
Tell Them Before They Ring
Order confirmed, POD approved, invoice issued. You set the template, the recipients and the conditions, by email or pre-approved WhatsApp.
Serve Customers
Your Name on It, Not Ours
Invoices, manifests and ePODs carry your logo, and the portal your colours and your domain. A twenty-truck operator looks like a two-hundred-truck one.
Report & Analyse
Which Customers Actually Make Money
Revenue per customer against fuel, wages and operating cost, with the gross profit left over. The report you take into a rate review.
Report & Analyse
What Each Truck and Driver Earned
What each truck and driver earned, and what they cost. Keeping, replacing or parking a vehicle rests on that vehicle’s own numbers.
Report & Analyse
Empty Running & Backhaul Opportunity
Loaded against empty miles and minutes, the empty share as a percentage and revenue per mile. The lanes you run on fresh air become a target list.
Report & Analyse
Work You Have Not Billed
Delivered jobs with no invoice, and extras agreed but never charged. Leakage caught at a week old rather than found at year end.
Report & Analyse
Service Failure & OTIF Reporting
Failed deliveries by run, with the code, the reason and where the fault sat. Emailed each morning, so your call comes before the customer’s.
Report & Analyse
Whether Subbing It Out Paid
What went out, to whom, at what buy rate and what it left behind. The hauliers to give more work to, and the ones not to.
Report & Analyse
Account & Volume Trends
Volume and value per customer over months and years, so the account quietly sending thirty per cent less work shows up before the renewal.
Report & Analyse
Driver & Fleet Activity
Jobs, shifts, runs and pallets per driver, with employed, agency and subcontractor drivers reported separately. Payroll queries start from one record.
Report & Analyse
The Morning Numbers, Emailed
The report, its filters and who receives it. Yesterday’s numbers are in the inbox before the first planner logs in, which is how a report gets read.
Report & Analyse
Sixty More Reports, All Exportable
Sixty more covering operations, commercial, subcontracting, fleet, HR and audit, each filtered and exported to CSV. No BI project to fund first.
Comply & Control
Your Own Checks, and the Evidence to Prove Them
Write the check your fleet needs, then every submission is kept with its answers, photos and timestamps. Three months of records is a filter and an export.
Comply & Control
Break & Rest Records
Breaks taken on the road with their duration, times and a map pin. It records what happened; it does not replace your tachograph analysis.
Comply & Control
Driver Conduct Records
Dated notes against a driver with the reason and who added it, so the third late start is a record rather than three managers half-remembering.
Comply & Control
Who Changed What, and When
Who changed this tariff, when that POD was approved, why this invoice was reissued. Answered from the record, with controls on what can still change.
Comply & Control
People See Only Their Own Job
Roles decide the screens, controls and API endpoints a user reaches, enforced on the server. A planner does not see margin, a subbie never sees your rate.
Comply & Control
Security Your Customers Can Audit
Individual logins, password rules, optional MFA, and your operation in its own database. The answer your biggest customer’s security questionnaire wants.
Connect & Configure
Transporeon
Load offers arrive as orders, tenders are accepted without leaving HaulierMagic, and status flows back to the shipper. No dual-keying into their portal.
Connect & Configure
REST API
Orders, planning, resources, POD, invoicing and reporting, with access controlled per role and endpoint. Feed a customer’s portal without a second fleet list.
Connect & Configure
Find Any Job in a Second
Sub-second search across orders, runs, customers, sites, invoices and PODs, forgiving of a half-remembered reference. The caller gets their answer on the call.
Connect & Configure
AI Assistant
An assistant that works inside your data and can create or edit only the record types your roles allow. It answers questions about your operation.
Connect & Configure
Configured to How You Already Work
Settings govern how planning, orders, documents and the app behave, and you can rename anything to your own words. Yard vocabulary stays as it is.
Connect & Configure
More Than One Company
Each business in its own workspace with people working across them, and internal movements reported separately. Acquiring a fleet is not acquiring a system.
Nothing matches that. Try another word, or tell us what you need. If it runs in your traffic office, it is worth asking about.
See pricing for what each plan includes, or integrations for what HaulierMagic connects to.
Questions
What operators ask about the platform.
What are the main features of HaulierMagic?
HaulierMagic runs the whole haulage day on one set of live data: order capture, tour and route planning, resource and shift planning, the Driver App with ePOD and verified walkaround checks, HGV-safe in-truck navigation, a live Arrivals Board, the Client Portal for your customers and subcontractors, tariff-based rating and invoicing, and a report library of more than sixty standard reports. The full list is on this page, searchable.
Does HaulierMagic price and invoice the work, or just plan it?
Both. Tariffs hold your rate matrices per customer and per subcontractor, with effective-dated versions, fuel-surcharge policy, extras and service levels. Delivered work is checked, batched, invoiced and posted into Xero, Sage 50 or Sage 200, with credit notes and payments handled properly rather than by editing an issued invoice.
Do the features work together or are they separate products?
They are one application. A job planned on the board appears in the Driver App, its progress feeds the Arrivals Board and the client portal, the approved POD releases it for billing, and the invoice posts to your accounts package without anyone rekeying it.
Do we have to use all of it from day one?
No. Many operators start with planning and the Driver App, then bring the Client Portal and invoicing on as the team settles. Switching a part on is a configuration change rather than a new project.
What reports come as standard?
More than sixty, across operations, commercial, subcontracting, fleet, HR, trend and audit: including customer and vehicle profitability, empty running, demurrage, uninvoiced work, non-compliance and outstanding PODs. Reports can be filtered, exported to CSV, and set to email out on a recurring schedule.
Does HaulierMagic replace our tracking and accounts software?
No. It works alongside them. The live map and Arrivals Board can be fed by your existing GPS units or by the Driver App, switchable per user, and invoices post out to Xero, Sage 50 or Sage 200, so you keep what works and stop the double entry.
How is our data kept separate from other operators?
Every operator runs in their own workspace with its own database, rather than as rows in a shared table. Orders, drivers, tariffs, invoices and PODs are physically separate. Sign-in uses individual accounts with optional multi-factor authentication, and every permission is enforced on the server.
Is there an API?
Yes. A REST API covers nearly the whole product, orders, planning, resources, fleet, POD, invoicing, integrations and reporting, and access is controlled per role, per endpoint.
What if some of our PODs still come back on paper?
PodMagic handles that. Scan or drop the files into a watched folder on a depot PC and they upload automatically, get attached to the right orders, and appear alongside the ePODs captured on the road.
Take the next step
See the whole platform in one demo.
A 30-minute walkthrough built around your fleet, your routes and the way you already work.
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