Driver day, the old way
- Job details on WhatsApp, hard to find
- Paper POD loose in the truck, sometimes lost
- Walkaround on a clipboard, rarely checked
- Phone calls to the office for every change
Driver App
Every job, in the driver's hand.
The HaulierMagic driver app gives HGV and haulage drivers their jobs, HGV-safe navigation, ePOD, messaging and walkaround checks in one place. No more WhatsApp threads. No more paper PODs loose in the truck. No more phoning the office for the next drop.
- Works offline, signal is for sending, not for the job
- A defect stops the shift, it does not just warn
- Proof reviewed before anything bills on it
Trusted by UK haulage operators
The problem
Paper run-sheets leave the office in the dark.
When the run is on paper and proof of delivery comes back hours later, the office is guessing. A wrong address, a missed pallet or a damaged load only surfaces once the driver is home, and a check scribbled on a pad is no defence when the DVSA calls.
Driver day, in HaulierMagic
- Every job, address and reference in one app
- ePOD captured at the drop, in the system
- Verified walkaround before the wheels turn
- Live messaging back to the planning desk
How it works
Four stages, from the yard gate to the end of the shift.
The app walks the driver through the day one screen at a time. Open any stage for the flow it follows, or the full list behind it.
Start the shift, and prove the vehicle is fit
The driver signs in, confirms vehicle, trailer, straps and shift length, and works the walkaround checklist. A defect at error severity stops the shift and puts the office number on the screen.
- Gated An error-severity defect blocks the shift, it does not warn
- Photo forced Any answer that is not as expected demands evidence
Work the run, with or without signal
The manifest lists the stops in sequence. The driver opens the paperwork, drives, and works each stop in turn, while traffic can re-plan around them and the new stops sync in.
- Offline All manifest screens work with no connectivity
- Re-planned live New stops sync in when traffic changes the day
Capture what actually happened on site
The driver counts against the order rather than confirming it. A mismatch cannot pass without a claused reason, and a forced photo cannot be skipped.
- Reason required A count that differs from the order cannot pass silently
- Blocked Where a photo is forced, Next will not advance without it
Proof the office can stand behind
PODs arrive pending, a reviewer approves or rejects them, and only approved proof reaches the customer. Stops still missing proof surface on their own report for chasing.
- Reason required Rejecting a POD always demands one
- Chased Missing proof surfaces on the Outstanding POD report
The outcome
Fewer calls. Cleaner proof. A compliant fleet.
A Cumbrian haulier, seventeen vehicles, measured over five months against the same period the year before. The checks were always required. Now they are actually done, and filed.
Customer spotlight
Wannop went paperless and the checks doubled.
Vehicle checks and tickets used to come back to the office hours or days later, if they came back at all. With the app in the drivers' hands, the paperwork arrives as the day happens.
3,607 Walkaround checks logged in 18 months live
3,247 Signatures, PODs and photos captured on site
+119% Checks per month, 116 to 255
Questions
What every transport manager asks before putting an app in the truck.
Will my drivers actually use it?
It's built for one-handed use in the truck or at the tail-lift, with big targets and a short path to every task. Drivers are generally comfortable on day one, and there's nothing to learn beyond their normal routine.
Does the app work without signal?
Yes. Jobs, addresses, references, walkaround forms and ePOD capture all work offline. The moment the signal returns, everything syncs back to the office in the background.
What can drivers capture as proof of delivery?
Signatures on glass, photos of the load or any damage, delivered quantities and free-text notes. Each POD is timestamped and geotagged, then synced to the office and the customer portal.
What phones does it run on?
iOS and Android. Drivers can use their own phone or a company device. No specialist hardware required, no rugged terminals to buy.
How long does it take a driver to learn?
Drivers are generally comfortable inside a single shift. The app is built around how a driver actually moves through the day, not around how a piece of software wants to be used.
Can the driver still talk to the office?
Yes. Two-way messaging is tied to each job, so the conversation stays with the work it's about, not buried in a WhatsApp thread three weeks deep.
What happens with the walkaround if a defect is found?
The driver photographs and notes the defect in the app. It flags to the workshop and the TM immediately, and the vehicle is held until it's signed off. Every step is recorded.
Does it work for subcontractor drivers too?
Yes, on their own phones, so the office sees the same job status whether the load is on your fleet or a sub's. The one condition is that you provision them as a driver on your tenant first, the same as anyone else who uses the app.
Explore the product
The driver app is one part of the platform.
Take the next step
See the driver's day on the screen.
Book a demo and we'll walk through a real driver shift in HaulierMagic, from sign-on to sign-off, so you can see exactly what the app puts in front of your team.
- No sales pitch
- 30 minutes
- Walk a real driver shift, sign-on to sign-off
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